Customer Satisfaction Awards

Retail - Discount Department Store

May 2017

Brands that we measure
#1 Costco 89%
2 Harris Scarfe
3 Target
4 Kmart
5 Big W
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : June 2016 - May 2017
Sample Size : 9070

How we score our Customer Satisfaction
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