Customer Satisfaction Awards

Retail - Discount Department Store

June 2017

Brands that we measure
#1 Costco 88%
2 Kmart
3 Harris Scarfe
4 Target
5 Big W
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : July 2016 - June 2017
Sample Size : 9174

How we score our Customer Satisfaction
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