Customer Satisfaction Awards

Retail - Discount Department Store

July 2017

Brands that we measure
#1 Kmart 87%
2 Target
3 Costco
4 Harris Scarfe
5 Big W
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : August 2016 - July 2017
Sample Size : 9226

How we score our Customer Satisfaction
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