Customer Satisfaction Awards

Tourism and Travel - Domestic Airline

October 2017

Brands that we measure
#1 Qantas (domestic) 84%
2 Virgin Australia
3 Qantaslink
4 REX (Regional Express)
5 Jetstar (domestic)
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : May 2017 - October 2017
Sample Size : 3158

How we score our Customer Satisfaction
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