Customer Satisfaction Awards

Tourism and Travel - Domestic Airline

May 2017

Brands that we measure
#1 Qantas (domestic) 83%
2 REX (Regional Express)
3 Virgin Australia
4 Qantaslink
5 Jetstar (domestic)
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : December 2016 - May 2017
Sample Size : 2827

How we score our Customer Satisfaction
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