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Customer Satisfaction Awards
Tourism and Travel - Domestic Airline
May 2018
Brands that we measure
#
1
Qantas (domestic)
86%
2
Qantaslink
3
Virgin Australia
4
REX (Regional Express)
5
Jetstar (domestic)
% of satisfied customers higher than last month
% of satisfied customers lower than last month
% of satisfied customers did not change last month
Time Period :
December 2017 - May 2018
Sample Size :
2714
How we score our Customer Satisfaction
Related Products
As well as Customer Satisfaction Roy Morgan asks customers about their lifestyle, attitudes, behaviours and media habits. Understand more about your customers with these robust industry reports and customer profiles:
Qantas (domestic) Satisfied Customer Profile
QantasLink Satisfied Customer Profile
Jetstar (domestic) Satisfied Customer Profile
Virgin Australia (domestic) Satisfied Customer Profile
Tigerair Satisfied Customer Profile
Qantas (domestic) Dissatisfied Customer Profile
Jetstar (domestic) Dissatisfied Customer Profile
Virgin Australia (domestic) Dissatisfied Customer Profile
Tigerair Dissatisfied Customer Profile
Jetstar (Domestic) Holiday Traveller Profile
Qantas (Domestic) Holiday Traveller Profile
QantasLink Holiday Traveller Profile
Tigerair (Domestic) Holiday Traveller Profile
Virgin Australia Holiday Traveller Profile
Customer Satisfaction - Report on Australians' Airline Satisfaction
Currency conversion software