Customer Satisfaction Awards

Tourism and Travel - Domestic Airline

September 2017

Brands that we measure
#1 Qantas (domestic) 84%
2 Virgin Australia
3 Qantaslink
4 REX (Regional Express)
5 Jetstar (domestic)
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : October 2016 - September 2017
Sample Size : 3133

How we score our Customer Satisfaction
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