Customer Satisfaction Awards

Tourism and Travel - Domestic Business Travel Airline

February 2018

Brands that we measure
#1 Qantas (domestic) 85%
2 Virgin Australia
3 Jetstar (domestic)
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : September 2017 - February 2018
Sample Size : 512

How we score our Customer Satisfaction
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